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If a User Forgets a Password

If a user forgets their password and they have specified a secret question and its answer:

  1. On the FlexNet Manager for Engineering Applications login page, click the Forgot your password? link.
  2. On the Forgot Password page, enter the FlexNet Manager for Engineering Applications user name and email address. Click Continue .
    • The email address is verified against the email address associated with the user name.
  3. If the user specified a secret question and answer, they are prompted to enter the answer. Click Continue .

An email containing another system-generated password is sent to the user’s email address. When the user logs in with that password, they are prompted to change the password.

note

If you did not specify a secret question and answer, you must contact your FlexNet Manager for Engineering Applications administrator. The administrator may have to send you a new system-generated password.

See Also

Changing Your Password