Resetting User Passwords
Using the Edit User page, you can reset a user’s password.
To reset a user’s password:
Open the user’s record in the Edit User page and click the Reset Password button (located at the bottom of the view).
- If the user is not shared, an email is sent to the user with a new system-generated password. The user logs in with the new password and is immediately prompted to change his password.
- If the user is shared, the email containing a system-generated password is sent to a FlexNet Manager for Engineering Applications administrator (if you specified the administrator’s email address when the user was created). The administrator should log in to FlexNet Manager for Engineering Applications with the system-generated password, then change the password and keep a record of it. The administrator must send this new password to all users of the shared login.
Deactivatin g and Reactivating Users
User status is displayed in the Users page. Any FlexNet Manager for Engineering Applications user can be deactivated manually and a user in the FlexNet Manager for Engineering Applications domain can be deactivated automatically; a FlexNet Manager for Engineering Applications user can be reactivated only manually.
Users assigned a role with the View and Manage Users permission can deactivate and reactivate users manually.
To deactivate a user manually:
- From the Admin tab, under Users , click Show Users to display the** ** Users page.
- In the Users table, click a user name to access the Edit User page.
- From the Status list, select Inactive.
- Click Save .
A non-shared user in the FlexNet Manager for Engineering Applications domain is deactivated automatically if the user tries to log in incorrectly more consecutive times than allowed. The default number of consecutive failed authentications is three; this number can be configured in the FlexNet Platform Server configuration. When a user is deactivated in this manner, the User Deactivated alert is triggered (if it is configured by FlexNet Manager for Engineering Applications).
If a FlexNet Manager for Engineering Applications user has been deactivated, the user must be reactivated manually.
To reactivate a user:
- From the Admin tab, under Users , click Show Users to display the** ** Users page.
- In the Users table, click a user name to access the Edit User page.
- From the Status list, select Inactive.
- Click Save .
A reactivated user receives an email stating that they have been reactivated. Reactivation does not affect a user’s password. If the reactivated user is shared, an administrator will receive the email stating that the user has been reactivated.
See Also